MSExchangeAL 8229

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

8229

Category

Error

Symbolic Name

MSG_ALDG_UNSUPPORTED_POLICY_GROUP

Message Text

Unsupported or unloadable policy group: '%1'. %2

Explanation

This Error event indicates that an Address Book View configuration failed due to one of the following conditions:

  • An unsupported policy type was found in Active Directory. Exchange 2010 currently only supports e-mail address policies and Exchange system policies.

  • The Address Book View provider could not initialize an interface to the Microsoft Exchange System Attendant.

  • There were no e-mail addresses or Exchange system policies found in Active Directory.

User Action

To resolve this error, do one or more of the following:

  • Review the System and Application event logs for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error

  • Have the domain administrator verify that at least one domain controller is operational in the domain specified in the error.

  • If you cannot resolve this error or if you experience other problems or mail flow interruptions in the Exchange environment, contact Microsoft Product Support Services. For information about contacting support, visit the Microsoft Help and Support Web site.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.