MSExchangeSA 9389

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

9389

Category

Error

Symbolic Name

evtABVDGErrorFailedToSetRUSProxies

Message Text

The task failed to correctly generate RUS information [Proxies, Addresslists, Policies included] for this object, error '%1'.

Explanation

This Error event indicates that the Address List Service (formerly known as the Recipient Update Service) failed to generate the proxy e-mail addresses or address lists.

User Action

To resolve this Error event, review the Application log for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

If you are having difficulty resolving the issue, contact Microsoft Product Support. For information about contacting support, visit the Contact Us page of the Microsoft Help and Support Web site.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.