MSExchangeAL 8284

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

8284

Category

Warning

Symbolic Name

MSG_ALDG_NO_ADDRESS_LIST

Message Text

The Recipient Update Service could not find the Address List Root which is located in the Exchange Service entry under the attribute addressBookRoots. This might have been caused by a permissions problem. %1

Explanation

This Error event indicates that the Address List Service (formerly known as the Recipient Update Service) could not find the Address List Root object (addressBookRoots attribute of the MicrosoftExchange object in Active Directory). This could be because the Address List Service is unable to communicate with a domain controller or global catalog that is no longer available, has been demoted, or has invalid configuration information.

User Action

To resolve this error, restart the domain controller.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.