MSExchangeTransport 5015

  • Article

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

5015

Event Source

MSExchangeTransport

Category

Routing

Symbolic Name

RoutingNoSourceBhRoute

Message Text

Microsoft Exchange cannot find a route to the source transport server or home MTA server %1 for connector %2 in routing tables with timestamp %3. Microsoft Exchange is ignoring the source transport server.

Explanation

This Error event indicates that the Microsoft Exchange Server 2010 transport routing engine cannot route messages through the connector specified in the event description. Exchange has ignored the source transport server. This event may occur when one of the following conditions is true:

  • The source transport server specified on the connector is not valid.

  • The source transport server is not routable. For example, the source transport server cannot be found in the routing tables.

User Action

To resolve this error, follow one or more of these steps:

  • Make sure that you have correctly configured the source transport server on the connector specified in the event description. For information about how to configure connectors, see Managing Connectors

  • Verify that a clear Active Directory directory service site or routing group connector route exists to the servers specified in the connector.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.