MSExchange Antispam 303

  • Article

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

303

Event Source

MSExchange Antispam

Category

General

Symbolic Name

ContentFilterInitFailedUnauthorizedAccess

Message Text

Microsoft Exchange was unable to initialize the Content Filter agent. Check the access control lists (ACLs) on the files under '%1' and make sure the Microsoft Exchange Transport service can access them. Details: %2

Explanation

This Error event indicates that the system account that is used by Microsoft Exchange Server 2010 services did not have the necessary access control entry (ACE) in the access control list (ACL) for the folder that is specified in the event description. The exception message for this event is specified in the event description. The system account must be granted full control to the folder that is specified in the event description. Content filtering will not be active until this error is resolved.

For more information about the required permissions for an Exchange Server 2010 organization, see Exchange 2010 Deployment Permissions Reference

User Action

To resolve this error follow one or more of these steps:

  • Use Windows Explorer to grant the system account full control permissions to the folder in the event description.

  • Resolve your issue by using self-support options, assisted support options, and other resources. You can access these resources from the Exchange Server Solutions Center. From this page, click Self-Support Options in the navigation pane to use self-help options. Self-help options include searching the Microsoft Knowledge Base, posting a question at the Exchange Server forums, and other methods. Alternatively, in the navigation pane, you can click Assisted Support Options to contact a Microsoft support professional. Because your organization may have a specific procedure for directly contacting Microsoft Product Support Services, be sure to review your organization's guidelines first.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.