MSExchangeTransport 1020

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

1020

Event Source

MSExchangeTransport

Category

SmtpReceive

Symbolic Name

SmtpReceiveAuthorizationRejected

Message Text

The account '%1' provided valid credentials, but is not authorized to use the server; failing authentication.

Explanation

This Warning event indicates that the specified account is authorized to use the Receive connector to accept inbound messages, but the account is not authorized to use the Exchange Hub Transport server or the Edge Transport server that contains the Receive connector. The specified account requires the MS-Exch-SMTP-Submit permission to submit inbound messages by using a Receive connector.

Receive connectors use permission groups to define the entities that can submit messages to the Receive connector and the permissions that are assigned to those groups. A permission group is a predefined set of permissions that is granted to well-known security principals and assigned to a Receive connector. Security principals include users, computers, and security groups.

For more information, see Managing Connectors.

User Action

To resolve this problem, verify that the account that is specified in the event text has the MS-Exch-SMTP-Submit permission assigned to it on the appropriate Receive connectors on the Hub Transport server or on the Edge Transport server.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.