MSExchangeTransport 9010

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

9010

Event Source

MSExchangeTransport

Category

Pickup

Symbolic Name

PickupIsBadmailingFile

Message Text

At least one file in %1 can't be processed. These files have .bad extensions. Please look for .bad files, and make sure that their content is valid.

Explanation

This Error event indicates that one or more message files that have been classified as badmail exist in the Pickup directory or in the Replay directory. A message that is classified as badmail has serious formatting errors that prevent the Pickup directory or the Replay directory from submitting the message for delivery. Message files that are determined to be badmail are left in the Pickup directory or the Replay directory and are renamed from filename.eml to filename.bad.

User Action

To resolve this error, do one of the following:

  • If you want to discard the message files that have been classified as badmail, you can simply delete the message files from the specified location.

  • If you want to fix and resubmit the message files that were classified as badmail, follow these steps:

    1. Move the message files that have been classified as badmail from the specified directory to a different location.

    2. Change the file name extensions from .bad to .eml.

    3. Resolve the errors in the message files.

    4. Copy the message files back into the specified directory for delivery.

For more information, see Understanding the Pickup and Replay Directories.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.