MSExchangeAL 8142

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

8142

Category

Error

Symbolic Name

MSG_SERVICE_UNHANDLED_EXCEPTION

Message Text

The service threw an unexpected exception.

Explanation

This alert event is generated by code that can be called from other processes. It is the responsibility of the calling process to handle the exception. Similarly, the method by which you resolve this error varies greatly depending on what triggered this event in your particular Exchange environment.

may be triggered by multiple causes.

User Action

To resolve this event, do one or more of the following:

  • Review the Application log for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

  • Examine the server for a dump file produced by Dr. Watson, the Windows Server default debugger.

If you are having difficulty resolving the issue, contact Microsoft Product Support. For information about contacting support, visit the Contact Us page of the Microsoft Help and Support Web site.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.