MSExchangeSA 2030

  • Article

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

2030

Category

Error

Symbolic Name

evtProxyDSProxyFind

Message Text

Unable to find the e-mail address '%1' in the directory. Error '%2'.

Explanation

This Error event indicates that the address or addresses listed cannot be found in Active Directory.

User Action

To resolve this error, follow one or more of these steps:

  • Verify that the address type generators can be found on the server that reports the error. Address type generators are dynamic link libraries. There is a unique dynamic link library for every address type. For example, the proxy address generator for Lotus Notes is Exchange Server\Mailbox\address\Notes\AMDx64\ntspxgen.dll.

  • If the proxy address generator is missing, copy the file from another computer that is running Exchange 2010 and then repeat the operation that caused the error.

  • Resolve your issue by using self-support options, assisted support options, and other resources. You can access these resources from the Exchange Server Solutions Center. From this page, click Self-Support Options in the navigation pane to use self-help options. Self-help options include searching the Microsoft Knowledge Base, posting a question at the Exchange Server forums, and other methods. Alternatively, in the navigation pane, you can click Assisted Support Options to contact a Microsoft support professional. Because your organization may have a specific procedure for directly contacting Microsoft Product Support Services, be sure to review your organization's guidelines first.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.