MSExchangeTransport 16016

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

16016

Event Source

MSExchangeTransport

Category

Configuration

Symbolic Name

DefaultAuthoritativeDomainInvalid

Message Text

There is no default authoritative domain or the domain name is empty.

Explanation

This Error event indicates that there is no default authoritative domain, or that the authoritative domain name is empty.

Accepted domains are any Simple Mail Transfer Protocol (SMTP) namespace for which a Microsoft Exchange organization sends and receives e-mail. Accepted domains include those domains for which the Exchange organization is authoritative. An Exchange organization is authoritative when it handles mail delivery for recipients in the accepted domain. By default, one accepted domain exists and is configured as authoritative for the Exchange organization during installation.

For more information, see Understanding Accepted Domains.

User Action

To resolve this error, do one or more of the following:

  • Make sure that the Exchange server that logged this event can communicate with one or more Active Directory servers available in the organization.

  • Reenter the missing authoritative domain information. For more information, see Configure Accepted Domain Properties.

  • Review other related Error and Warning events in the Application log. These related events may help you find the root cause of this error.

  • If the recommended steps do not resolve this error, contact Microsoft Customer Support Services. For more information about how to contact support, visit the Microsoft Help and Support Web site.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.