MSExchange OWA 29

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

29

Category

Configuration

Symbolic Name

WebConfigAuthenticationIncorrect

Message Text

There's an error in your configuration.%n%nThe authentication type specified in the %1web.config file is incorrect. The correct authentication type is "Windows".

Explanation

This Error event will occur if the wrong authentication type is specified in the Web.config file. The authentication type must be Windows.

User Action

To resolve this error, do one or more of the following:

  • Open the Web.config file and correct the authentication type.

    1. Find the Web.config file for Microsoft Office Outlook Web App on the Client Access server. The default location is <drive>\Program Files\Microsoft\Exchange Server\V14\ClientAccess\Owa.

    2. Make a backup copy of the file.

    3. Open the original file by using an editor such as Notepad.

    4. Find the authentication mode and verify that it is set to Windows:

      <authentication mode="windows" />

    5. Save and close the file.

  • Contact a Microsoft Support professional to resolve this issue. To contact a Microsoft Support professional, visit the Exchange Server Solutions Center. In the navigation pane, click Assisted Support Options and use one of the assisted support options to contact a Microsoft Support professional. Because your organization may have a specific procedure for directly contacting Microsoft Product Support Services, be sure to review your organization's guidelines first.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.