MSExchangeSA 2035

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Explanation

This Error event indicates that the Exchange e-mail address generator could not find the address type in the Address-Types container of Active Directory. All address types must be registered in Active Directory. You can find the Address-Types container in the Configuration context of Active Directory under Services/Microsoft Exchange/<Organization>/Addressing/Address-Types.

User Action

To resolve this error, follow one or more of these steps:

• Use Active Directory Service Interfaces (ADSI) Edit or the LDIFDE utility to extract the list of address types from Active Directory. The following is an example ldifde command:

  Ldifde -f addressTypes.wri -d "cn=address-types,cn=addressing,cn=[first organization],cn=microsoft exchange,cn=services,cn=configuration,dc=contoso,dc=com", L cn,

  Note

  You must modify this example to reflect the first organization and Active Directory domain of your organization.

• Examine the list of cn attributes for the type reported in the error.

  • If the address type reported in the error appears in the list, contact Microsoft Customer Support Services for help. For information about how to contact support, visit Microsoft Help and Support.

  • If the address type reported in the error does not appear in the list, examine your e-mail address policies for a policy that has the address type specified in the error. Then remove the invalid type from the e-mail address policy. E-mail address policies are located in the Exchange Management Console at Organization Configuration/Hub Transport/E-mail Address Policies tab

For more information, see the following resources:

• For more information about how to use LDIFDE, see Microsoft Knowledge Base article 237677, Using LDIFDE to import and export directory objects to Active Directory.

• For information about how to use ADSI Edit, see ADSI Edit or the ADSI Edit Help file.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.