MSExchangeSA 9364

  • Article

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

9364

Category

Warning

Symbolic Name

evtOALFileDeletionFailed

Message Text

OABGen received error %1 while trying to delete file '%2'. This is not a fatal problem and the offline address list will be normally posted to the distribution point. %n- %3

Explanation

This Warning event indicates that the offline address book (OAB) generation (OABGen) failed to delete the previous version of the files from the OAB distribution point.

User Action

To resolve this Warning event, do one or more of the following:

  • Review the Application log for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this warning.

  • If this event has been logged more than once for the same file, check the file permissions in the OAB distribution point. To locate the file path location for the OAB distribution point, run the Exchange Management Shell cmdlet Get-OABVirtualDirectory.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.