ExchangeStoreDB 134

  • Article

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Microsoft® Exchange

Product Version

14

Event ID

134

Category

Database recovery

Symbolic Name

LostFlushDbTimeTooOld9a

Message Text

At '%8' the Microsoft Exchange Information Store Database '%1' copy on this server encountered a serious I/O error. A lost write was detected. Page patching was initiated to restore the page. Consult the event log on the server for "ExchangeStoreDb" or "MSExchangeRepl" events that may contain more specific information about the failure.

Explanation

This Error event indicates that the database copy encountered a serious I/O error (lost flush), and that this error may have affected all copies of the database.

User Action

To resolve this problem, do one or more of the following:

  • Review the Application log and System log on your Exchange 2010 servers for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

  • Review Operations Manager for detailed information about the cause of this problem. For more information, see the "Introduction" section in this article.

  • If this event is logged regularly, you should back up your data, and then replace the hard disk.

  • Resolve your issue by using self-support options, assisted support options, and other resources. You can access these resources from the Exchange Server Solutions Center. From this page, click Self-Support Options in the navigation pane to use self-help options. Self-help options include searching the Microsoft Knowledge Base, posting a question at the Exchange Server forums, and other methods. Alternatively, in the navigation pane, you can click Assisted Support Options to contact a Microsoft support professional. Because your organization may have a specific procedure for directly contacting Microsoft Product Support Services, be sure to review your organization's guidelines first.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.