MSExchangeTransportLogSearch 7004

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

7004

Event Source

MSExchangeTransportLogSearch

Category

General

Symbolic Name

LogSearchServiceStopFailure

Message Text

The Microsoft Exchange Transport Log Search service could not be stopped.

Explanation

This Error event indicates that the Microsoft Exchange Transport Log Search service was unable to stop on the computer that is running the Hub Transport server role, the Edge Transport server role, or the Mailbox server role. The service status may be in a stopping state, and all processes that depend on the Microsoft Exchange Transport Log Search service, such as the Delivery Reports and Tracking Log Explorer tools, and the Get-MessageTrackingLog, Search-MessageTrackingReport or Get-AgentLog cmdlets may not function. This event may occur if the Hub Transport server, Edge Transport server, or Mailbox server are busy processing other requests.

User Action

To resolve this error, restart the server.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.