MSExchange Store Driver 1012

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

1012

Category

MSExchangeStoreDriver

Symbolic Name

FailedToGenerateNDRInMapiSubmit

Message Text

The store driver failed to submit event %1 mailbox %2 MDB %3 and couldn't generate an NDR due to exception %4.

Explanation

The Error event indicates that the store driver unsuccessfully tried to deliver a message item. Additionally, the store driver was unable to generate a non delivery report (NDR) for that message.

The store driver is a software component of the Hub Transport Server that delivers inbound messages to Microsoft Exchange stores, the databases that contain public folder stores and mailbox stores. The store driver also retrieves messages from a user's outbox, and then submits them for delivery.

User Action

To resolve this error, use the Exchange Server message tracking feature to determine the cause of this warning. For example, search the message tracking log files for messages that are delivered to the mailbox that is specified in the event description. For information about tracking messages, see Configure Message Tracking.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.