MSExchange ADAccess 2500

  • Article

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

2500

Category

Site Update

Symbolic Name

SITEMON_EVENT_START_FAILED

Message Text

Process %1 (PID=%2). The site monitor API could not start - Call=%3 Error code=%4. Try to resolve this event by restarting the computer that is running Exchange. If this event reoccurs, review the Application log and System log for any corresponding Warning or Error events.

Explanation

This Error event indicates that the Site monitor API was unable to start when it tried to discover the site name for the server that is running Microsoft Exchange Server. The Site monitor API discovers the site name where the Exchange server is installed. It also updates the msExchServerSite attribute of the Exchange server object when the local site name changes.

This event may be caused by the following circumstances:

  • There is insufficient virtual memory on the Exchange server.

  • The Site monitor API experiences problems when it tries to monitor the site name. The site monitor API tries to monitor the site name every 15 minutes.

User Action

To resolve this error, do one or more of the following:

  • Restart the Exchange server.

  • Review the Application log and System log for any corresponding Warning or Error events.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.