MSExchange OWA 16

  • Article

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

16

Category

Configuration

Symbolic Name

OwaConfigurationNotFound

Message Text

There's an error in your Outlook Web App configuration%n%nThe configuration for virtual directory "%1" couldn't be found. This can be fixed using the Get-, Set-, or New-OwaVirtualDirectory cmdlets. Make sure the VirtualDirectory property of the corresponding OwaVirtualDirectory object matches the name of this virtual directory.

Explanation

This Error event will occur if Microsoft Office Outlook Web App was unable to find its configuration in Active Directory. This could occur because of an error reading from Active Directory or because the object does not exist in Active Directory.

User Action

To resolve this error, do one or more of the following:

  • If the virtual directory was created recently, wait for Active Directory replication to finish, and see whether the error goes away.

  • If you do not know whether the virtual directory was created, use the Get-OwaVirtualDirectory cmdlet to verify that it exists. Use the DomainController parameter to specify a domain controller in the same site as the server.

  • If the virtual directory appears not to exist, use a tool such as ADSI Edit to find the object. If it is not in Active Directory, use the New-OwaVirtualDirectory cmdlet to create it. You may first have to remove the Outlook Web App virtual directory from Internet Information Services (IIS).

  • Contact a Microsoft Support professional to resolve this issue. To contact a Microsoft Support professional, visit the Exchange Server Solutions Center. In the navigation pane, click Assisted Support Options and use one of the assisted support options to contact a Microsoft Support professional. Because your organization may have a specific procedure for directly contacting Microsoft Product Support Services, be sure to review your organization's guidelines first.

For more information about the Outlook Web App cmdlets, see:

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.