MSExchangeSA 9149

  • Article

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

9149

Category

Informational

Symbolic Name

evtFailedStartMADMachine

Message Text

Microsoft Exchange System Attendant failed to start Exchange server '%1'. Error code '%2'.

Explanation

This Information event indicates that the Microsoft Exchange System Attendant service could not start on this server. A different event may precede or succeed this event and may help explain the cause. Review these additional events to determine the best course of action.

The event may be caused by one of the following:

  • The Microsoft Exchange System Attendant service is configured to use an Active Directory domain account instead of a Local System account.

  • The name of the Exchange server has been changed.

  • The Microsoft Exchange System Attendant is having difficulty accessing the key container of the Exchange Server computer.

  • The server object does not have appropriate permissions on the Organization level and the Server level in Active Directory.

User Action

To resolve this error, do one or more of the following:

  • Make sure that the Microsoft Exchange System Attendant service is configured to use the Local System account.

  • Change the name of the Exchange server to match the name in Active Directory.

  • To reset the permissions on the key containers, follow the steps outlined in Microsoft Knowledge Base article 280432, XADM: System Attendant Stops Working with a 9022 Event.

  • Use ADSI Edit (AdsiEdit.msc) to give this server object appropriate permissions at the Organization and Server levels.

  • If you are having difficulty resolving the issue, contact Microsoft Product Support. For information about contacting support, visit the Contact Us page of the Microsoft Help and Support Web site.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.