MSExchangeSA 9320

  • Article

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

9320

Category

Warning

Symbolic Name

evtOALDetailsTruncated

Message Text

OABGen could not generate full details for some entries in the offline address list for address list '%1'. To see which entries are affected, set event logging for the offline address list generator to at least medium.

Explanation

This event indicates that the details information of a user object is larger than the 64-kilobyte (KB) limit in version 2 and version 3 offline address books (OABs).

User Action

To resolve this event, do the following:

  1. Modify OAB generator diagnostics logging to at least Medium. For more information about how to change the diagnostic logging levels, see Manage Diagnostic Logging Levels.

  2. Update the OAB. For more information, see Update the Offline Address Book.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.