MSExchangeTransport 16018

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

16018

Event Source

MSExchangeTransport

Category

Configuration

Symbolic Name

ConfigurationLoaderExternalError

Message Text

A configuration update occurred but the internal %1 cache failed to load. Microsoft Exchange will retain the existing configuration. %2

Explanation

This Warning event indicates that the Microsoft Exchange Transport service detected a configuration update. However, the internal cache could not load.

User Action

To resolve this warning, do one or more of the following:

  • If this event occurs infrequently, no user action is required.

  • Make sure that the Microsoft Exchange server that logged this event can communicate with one or more Active Directory servers available in the organization.

  • Review other related Error and Warning events in the Application log. These related events may help you find the root cause of this error.

  • If the recommended steps do not resolve this error, contact Microsoft Customer Support Services. For more information about how to contact support, visit the Microsoft Help and Support Web site.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.