MSExchangeSA 9384

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

9384

Category

Error

Symbolic Name

evtOALInvalidOALName

Message Text

OALGen only supports alphanumeric and space characters on the offline address name. The offline address list is not going to be published. %n- %1

Explanation

This Error event indicates that Exchange was unable to successfully generate one or more offline address books (OABs). This failure occurs when the name of an OAB contains characters that are not valid. OAB names only support the use of alphanumeric and space characters.

User Action

To resolve this error, edit the names of any OABs so that they only include alphanumeric characters and space characters. For detailed instructions, see Configure Offline Address Book Properties.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.