MSExchangeAL 8115

  • Article

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

8115

Category

Error

Symbolic Name

MSG_DSCONFIG_NT_API_ERROR

Message Text

The Win32 API call '%1' returned an error. The service could not be initialized. Make sure that the operating system was installed properly.

Explanation

This Error event indicates that the Microsoft Exchange Address List Service could not be started because the Win32 API returned error %1.

User Action

To resolve this error, do one or more of the following:

  • Review the System and Application event logs for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

  • If you cannot resolve this problem or if you experience other problems or mail flow interruptions in the Exchange environment, contact Microsoft Product Support Services. For information about contacting support, visit the Microsoft Help and Support Web site.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.