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Presence and Contact Menu Do Not Appear in Word or Excel

Lync Server 2010

Topic Last Modified: 2012-10-13

Issue   Your presence status and contact menu do not appear in the Backstage view, on the File tab, in Microsoft Word or Microsoft Excel.

Resolution   Smart tags must be enabled. For details about how to enable smart tags, see Microsoft Knowledge Base article 300950, “How to troubleshoot custom Smart Tags in Office” at http://go.microsoft.com/fwlink/p/?linkid=3052&kbid=300950.

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