Response Groups
Topic Last Modified: 2012-10-18
Common issues and tasks related to response groups in Microsoft Lync 2010 are listed in the following table. Issues are problems that require troubleshooting. If a user needs help troubleshooting a common issue, click the issue to learn how to resolve it. To help a user perform a common task, click the URL next to the task to see the related how-to topic at the Lync Help and How-to website.
| Common issues | Common tasks |
|---|---|
Find Out That You’ve Been Added to a Response Group at https://go.microsoft.com/fwlink/p/?LinkId=212161 |
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View Your Response Groups at https://go.microsoft.com/fwlink/p/?LinkId=212162 |
|
Agent Received a Response Group Call That Suddenly Stopped Ringing |
Answer a Call at https://go.microsoft.com/fwlink/p/?LinkId=212163 |
Agent Unable to Add IM to an Anonymous Response Group Conversation |
Sign In to a Formal Group at https://go.microsoft.com/fwlink/p/?LinkId=212164 |
Add Instant Messaging to a Call at https://go.microsoft.com/fwlink/p/?LinkId=212165 |
|
Add Video to a Call at https://go.microsoft.com/fwlink/p/?LinkId=212166 |
|
Make a Call on Behalf of a Response Group at https://go.microsoft.com/fwlink/p/?LinkId=212167 |
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Redirect a Response Group Call at https://go.microsoft.com/fwlink/p/?LinkId=212168 |
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Transfer a Response Group Call at https://go.microsoft.com/fwlink/p/?LinkId=212169 |
|
Unable to Share a Desktop or Start a Meeting with a Response Group |
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