Topic Last Modified: 2012-10-18
This resource is for first-level help desk agents who support Microsoft Lync Server 2010 clients. It provides a script for opening a service call and identifying the problem the user is having, information about how to resolve the problem, and tools and resources for additional troubleshooting.
|This resource is also available for download. You can download a Microsoft Word document or a local compiled Help file of this documentation from the Microsoft Download Center at http://go.microsoft.com/fwlink/p/?LinkId=215742.|