Remove Response Group Service Workflow Contact Objects

Lync Server 2010

Topic Last Modified: 2013-09-23

If you have configured Lync Server Response Group service and are currently using it, you need to remove the Response Group contact objects before you remove the pool or server that hosts the Lync Server Response Group service.

If any Lync Server 2010 response groups have been migrated to a Lync Server 2013 deployment, do not remove the contact objects of the migrated response groups. If you remove the contact object of a migrated response group, the new response group will stop working. The response groups that remained in Lync Server 2010 after the migration will be removed when the Lync Server 2010 deployment is decommissioned.

  1. Log on to the computer where Lync Server Management Shell is installed as a member of the Domain Admins group or the RTCUniversalServerAdmins group.

  2. Start the Lync Server Management Shell: Click Start, click All Programs, click Microsoft Lync Server 2010, and then click Lync Server Management Shell.

  3. Type:

    Get-CsRgsWorkflow -Identity:Service:ApplicationServer:<LyncServerPoolFqdn> | Remove-CsRgsWorkflow

    Where <LyncServerPoolFqdn> is the Lync Server 2010 pool or server that you want to run the command on.