About receiving partial deliveries of returned items [AX 2012]

Updated: October 17, 2012

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Partial deliveries are defined in terms of return order lines, not return order shipments.

This means that if you receive the full quantity that is indicated on one return order line, but you receive nothing from the other lines in the return order, the delivery is not a partial delivery. However, if a return order line requires 10 units of a particular item to be returned, but you receive only four, it is a partial delivery.

If a return shipment contains less than the full quantity of a return order line, you can set the shipment aside and wait for the rest of the returned quantity to arrive, or you can register and post the partial quantity.

  1. After you select a return order for arrival on the Arrival overview - Warehouse: %1, Dock: %2, Journal name: %3 form, click Start arrival to create the arrival journal, and then click Journals > Show arrivals from receipts to open the Location journal form.

  2. Select the line of the journal that you want to work with, and then click Lines to open the Journal lines, locations form.

  3. Select the line of the item number for which only a partial quantity has arrived, and then click Functions > Split to open the Split form.

  4. In the Split quantity field, enter the quantity for the total number of items that have been received, and then click OK.

  5. On the Journal lines, locations form, select the line for the quantity of items that has arrived, and then click Post. You can post the line for the additional quantity after the items have arrived.

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