Refund customers overview [AX 2012]

Updated: December 8, 2010

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

The following topics provide information about refunding customers.

Reimburse customers

The following table lists the forms that support the refund customers business process component. The table entries are organized by business process component task and then alphabetically by form name.


Some forms in the following table require information or parameter settings to navigate to them.

Business process component task

Form name


Reimburse customers

Accounts receivable parameters

Set up parameters for the Accounts receivable module.


Transfer credit amounts for a single customer to the vendor account for that customer.


Transfer credit amounts for selected customers to vendor accounts for these customers. Credit amounts can be the result of overpayments or credit notes.


View the reimbursement transactions that were created by the Reimbursement periodic job.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).