Manage and collect overdue customer payments

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

The following topics provide information about managing and collecting overdue customer payments.

Collections and credit in Accounts receivable

About default entries for write-off transactions

Key tasks: Collections

Create an aging snapshot

Print periodic customer account statements

Calculate interest and create interest notes

Waive, reinstate, or reverse interest or fees

Create collection letters

Prevent collection letters for invoices that are sent to a collection agency

(NOR) Generate an EHF electronic document for a collection letter