Reverse changes in a dispatch board [AX 2012]

Updated: July 28, 2014

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

This topic describes how to reverse unsaved modifications that you make in a dispatch board. For example, you assign a worker to a service activity, save the information, and then later decide to assign a different worker to the service activity. You modify the worker in the dispatch board, and then, before saving the change, learn that the worker just assigned is not available. You can reverse the unsaved modification so that the original worker is reassigned to the service order.

Use the following steps to reverse unsaved changes in a dispatch board:

  1. Click Service management > Periodic > Dispatch board.

  2. In the Dispatch board form, enter relevant information in the fields, and then click OK. For more information, see Dispatch board (form).

  3. To reverse the most recent change that is not saved, click Undo.

  4. To reverse a series of changes that are not saved, continue clicking Undo until each change that you want to discard is reversed.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).