Pass returned items on to inspection [AX 2012]

Updated: February 4, 2014

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

When registering a returned item, you may determine that an item should be sent for inspection before it is returned to inventory or disposed of in some other way.

  1. Click Inventory management > Journals > Item arrival > Item arrival.


    Click Inventory management > Journals > Item arrival > Production input.

  2. On the Location journal form, register the receipt of an item as usual.


    For information about registering the receipt of returned items, see Register the receipt of returned items

  3. On the Default values tab, in the Mode of handling area, select the Quarantine management box.

This will prompt the system to create a quarantine order, and the person or department that performs inspections will respond to this order using the Quarantine order form.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).