Setting up customer returns

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Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

The topics in this section provide information about the tasks that are associated with setting up reason codes for returns, disposition codes, and charges.

Set up disposition codes

Set up return reason code groups

Set up return reason codes

Specify how to dispose of returned items