Repair a connection in Windows 7 and Windows Server 2008 R2

  • Article

Applies To: Windows Server 2008 R2, Windows Server 7

You can use this procedure to attempt to repair a connection.

Any user account can be used to complete this procedure. Review the details in "Additional considerations" in this topic.

You can perform this procedure in one of the following ways:

  • To repair a LAN or high-speed Internet connection using Network and Sharing Center

  • To repair a LAN or high-speed Internet connection using the network icon

To repair a LAN or high-speed Internet connection using Network and Sharing Center

  1. Start Network and Sharing Center

  2. In Network and Sharing Center, click Troubleshoot Problems.

  3. The Troubleshoot problems – Network and Internet folder opens. In Network, select one of the following items:

    • Internet Connections. Specifies that you want to troubleshoot connections to the Internet or to specific web sites.

    • Shared Folders. Specifies that you want to troubleshoot access to shared files and folders on other computers.

    • HomeGroup. Specifies that you want to troubleshoot connections to computers or shared files in a homegroup.

Note

The HomeGroup option is not available if you are running Windows Server 2008 R2. 

  - **Network Adapter**. Specifies that you want to troubleshoot Ethernet, wireless, or other network adapters.  
      
  - **Incoming Connections**. Specifies that you want to troubleshoot incoming connections to your computer from other computers.  
      
  - **Connection to a Workplace Using DirectAccess**. Specifies that you want to troubleshoot connections to your workplace over the Internet using DirectAccess.

  1. If you have a printer connected to the local computer and you want to troubleshoot printing problems, select Printer. If you do not have a printer connected to the local computer, this option is not available.

  2. Follow the instructions that are provided by the troubleshooting wizard that appears based on your selection above.

To repair a LAN or high-speed Internet connection using the network icon

  1. Right-click the network icon in the taskbar notification area, and then click Troubleshoot problems. The Windows Network Diagnostic wizard opens.

  2. Follow the steps in the wizard to correct error conditions.

Additional considerations

  • Some diagnostic actions, such as resetting your network adapter, might require administrative permissions. Before attempting these actions, ensure that you have the credentials for a user account that is a member of the Administrators group on the local computer.

See Also

Concepts

Administer Network and Sharing Center
Manage Network Connections