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Service calendar appearance configuration

Applies To: CRM 2015 on-prem, CRM Online

You can control the appearance and behavior of the service calendar in the following ways:

To edit these settings you must export the ISV.Config file by adding it as part of a solution, edit the <IsvConfig> element in the customizations.xml file, and then re-import and publish the solution. More information:Export the ISV.Config

Set time block appearance

You can control the appearance of the rendered blocks in the service calendar. You can control the color used to render the given entity type and status code.

Create a CSS web resource with a display name of “AppointmentBookConfig”. In the CSS web resource, define CSS classes using the following naming convention:

[div.ganttBlock<entitylogicalname>Status<statuscode>]

The following example shows how the CSS classes should be defined:

div.ganttBlockserviceappointmentStatus1
{
    border: 1px solid #FF0000;
    FILTER: progid:DXImageTransform.Microsoft.gradient(GradientType=0,startColorstr='#FF0000',endColorstr='#FF0000');
    background: -moz-linear-gradient(top,  #FF0000 0%, #FF0000 100%);
    background: -webkit-linear-gradient(top,  #FF0000 0%,#FF0000 100%);
    background: -ms-linear-gradient(top,  #FF0000 0%,#FF0000 100%);
    background: linear-gradient(top,  #FF0000 0%,#FF0000 100%);
} 

div.ganttBlockserviceappointmentStatus2
{
    border: 1px solid #00FF00;
    FILTER: progid:DXImageTransform.Microsoft.gradient(GradientType=0,startColorstr='#00FF00',endColorstr='#00FF00');
    background: -moz-linear-gradient(top,  #00FF00 0%, #00FF00 100%);
    background: -webkit-linear-gradient(top,  #00FF00 0%,#00FF00 100%);
    background: -ms-linear-gradient(top,  #00FF00 0%,#00FF00 100%);
    background: linear-gradient(top,  #00FF00 0%,#00FF00 100%);
}

div.ganttBlockserviceappointmentStatus3
{
    border: 1px solid #0000FF;
    FILTER: progid:DXImageTransform.Microsoft.gradient(GradientType=0,startColorstr='#0000FF',endColorstr='#0000FF');
    background: -moz-linear-gradient(top,  #0000FF 0%, #0000FF 100%);
    background: -webkit-linear-gradient(top,  #0000FF 0%,#0000FF 100%);
    background: -ms-linear-gradient(top,  #0000FF 0%,#0000FF 100%);
    background: linear-gradient(top,  #0000FF 0%,#0000FF 100%);
} 

div.ganttBlockserviceappointmentStatus4
{
    border: 1px solid #FFFF00;
    FILTER: progid:DXImageTransform.Microsoft.gradient(GradientType=0,startColorstr='#FFFF00',endColorstr='#FFFF00');
    background: -moz-linear-gradient(top,  #FFFF00 0%, #FFFF00 100%);
    background: -webkit-linear-gradient(top,  #FFFF00 0%,#FFFF00 100%);
    background: -ms-linear-gradient(top,  #FFFF00 0%,#FFFF00 100%);
    background: linear-gradient(top,  #FFFF00 0%,#FFFF00 100%);
} 

div.ganttBlockserviceappointmentStatus6
{
    border: 1px solid #FF00FF;
    FILTER: progid:DXImageTransform.Microsoft.gradient(GradientType=0,startColorstr='#FF00FF',endColorstr='#FF00FF');
    background: -moz-linear-gradient(top,  #FF00FF 0%, #FF00FF 100%);
    background: -webkit-linear-gradient(top,  #FF00FF 0%,#FF00FF 100%);
    background: -ms-linear-gradient(top,  #FF00FF 0%,#FF00FF 100%);
    background: linear-gradient(top,  #FF00FF 0%,#FF00FF 100%);
} 

div.ganttBlockserviceappointmentStatus7
{
    border: 1px solid #00FFFF;
    FILTER: progid:DXImageTransform.Microsoft.gradient(GradientType=0,startColorstr='#00FFFF',endColorstr='#00FFFF');
    background: -moz-linear-gradient(top,  #00FFFF 0%, #00FFFF 100%);
    background: -webkit-linear-gradient(top,  #00FFFF 0%,#00FFFF 100%);
    background: -ms-linear-gradient(top,  #00FFFF 0%,#00FFFF 100%);
    background: linear-gradient(top,  #00FFFF 0%,#00FFFF 100%);
}

div.ganttBlockserviceappointmentStatus8
{
    border: 1px solid #7F7F7F;
    FILTER: progid:DXImageTransform.Microsoft.gradient(GradientType=0,startColorstr='#7F7F7F',endColorstr='#7F7F7F');
    background: -moz-linear-gradient(top,  #7F7F7F 0%, #7F7F7F 100%);
    background: -webkit-linear-gradient(top,  #7F7F7F 0%,#7F7F7F 100%);
    background: -ms-linear-gradient(top,  #7F7F7F 0%,#7F7F7F 100%);
    background: linear-gradient(top,  #7F7F7F 0%,#7F7F7F 100%);
} 

Set smooth scroll limit

You can specify the limit when smooth scrolling is used based on the number of blocks rendered in the service calendar.

When the service calendar renders more blocks than indicated in the SmoothScrollLimit element, the behavior changes from scrolling to simply jumping to the first appointment. The service calendar automatically scrolls to the first appointment when it’s first displayed and when a row is selected.

To set this value, you must export the ISV.Config file as part of a solution and locate the SmoothScrollLimit element at /ImportExportXml/IsvConfig/configuration/ServiceManagement/AppointmentBook/SmoothScrollLimit.

The default value is 2000. You must edit the value, and the re-import and publish the solution before the change will take effect.

Set validation chunk size

You can specify the number of appointments or service activities that are passed to the server at a time to check for scheduling errors in the service calendar.

To set this value you must export the ISV.Config file as part of a solution and locate the ValidationChunkSize element at /ImportExportXml/IsvConfig/configuration/ServiceManagement/AppointmentBook/ValidationChunkSize. This element isn’t included in the ISV.Config file by default so you must add it as a child of the AppointmentBook element.

Export the ISV.Config

When you export a solution the Export Solution dialog box provides the Export System Settings (Advanced) option page. Select ISV Config as an option. The IsvConfig element will be included as a child of the ImportExportXml node.

See Also

Microsoft Dynamics CRM 2015 and Microsoft Dynamics CRM Online
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