QueueItem Entity Metadata

  • Article

[Applies to: Microsoft Dynamics CRM 2011]

The following information is for the queue item entity in a default, uncustomized installation of Microsoft Dynamics CRM. The schema name and early bound class for this entity is QueueItem.

To view the entity metadata for your organization, install the Metadata Browser solution described in Browse the Metadata for Your Organization.

In This Topic

Entity Metadata

Privilege Metadata

Attribute Metadata

One-to-Many Relationships

Many-to-Many Relationships

Many-to-One Relationships

Entity Metadata

The following table shows the metadata for the queue item entity.

Entity metadata property Value

EntityLogicalName

queueitem

OTC

2029

OwnershipType

None

AutoRouteToOwnerQueue

False

CanBeInManyToMany

True

CanBePrimaryEntityInRelationship

True

CanBeRelatedEntityInRelationship

True

CanCreateAttributes

True

CanCreateCharts

True

CanCreateForms

True

CanCreateViews

True

CanModifyAdditionalSettings

True

CanTriggerWorkflow

True

IsActivity

False

IsActivityParty

False

IsAuditEnabled

False

IsAvailableOffline

True

IsChildEntity

True

IsConnectionsEnabled

canmodifyconnectionsettings

IsCustomEntity

False

IsCustomizable

True

IsDocumentManagementEnabled

False

IsDuplicateDetectionEnabled

False

IsEnabledForCharts

True

IsImportable

True

IsIntersect

False

IsMailMergeEnabled

False

IsManaged

True

IsMappable

True

IsReadingPaneEnabled

True

IsRenameable

True

IsValidForAdvancedFind

True

IsValidForQueue

False

IsVisibleInMobile

False

PrimaryIdAttribute

queueitemid

PrimaryNameAttribute

title

ReportViewName

FilteredQueueItem

RecurrenceBaseEntityLogicalName

x

Description

A specific item in a queue, such as a case record or an activity record.

DisplayName

Queue Item

DisplayCollectionName

Queue Items

Privilege Metadata

There is no privilege metadata for the queue item entity.

Attribute Metadata

The following table shows the attribute metadata for the queue item entity.

LogicalName SchemaName Type RequiredLevel IsCustomAttribute IsCustomizable IsValidForCreate IsValidForRead IsValidForUpdate CanBeSecuredForCreate CanBeSecuredForRead CanBeSecuredForUpdate IsAuditEnabled IsManaged IsPrimaryId IsPrimaryName IsRenameable IsSecured IsValidForAdvancedFind DisplayName Description DeprecatedVersion

createdby

CreatedBy

Lookup

None

False

True

False

True

False

False

False

False

False

True

False

False

True

False

True

Created By

Unique identifier of the user who created the queue item.

createdon

CreatedOn

DateTime

None

False

True

False

True

False

False

False

False

False

True

False

False

True

False

True

Created On

Date and time when the queue item was created.

createdonbehalfby

CreatedOnBehalfBy

Lookup

None

False

True

False

True

False

False

False

False

False

True

False

False

True

False

True

Created By (Delegate)

Unique identifier of the delegate user who created the queueitem.

enteredon

EnteredOn

DateTime

None

False

True

False

True

False

False

False

False

True

True

False

False

True

False

True

Entered Queue

Date and time when the queue item was entered.

exchangerate

ExchangeRate

Decimal

None

False

True

False

True

False

False

False

False

True

True

False

False

True

False

True

Exchange Rate

Exchange rate for the currency associated with the queueitem with respect to the base currency.

importsequencenumber

ImportSequenceNumber

Integer

None

False

True

True

True

False

False

False

False

True

True

False

False

True

False

True

Import Sequence Number

Unique identifier of the data import or data migration that created this record.

modifiedby

ModifiedBy

Lookup

None

False

True

False

True

False

False

False

False

False

True

False

False

True

False

True

Modified By

Unique identifier of the user who last modified the queue item.

modifiedon

ModifiedOn

DateTime

None

False

True

False

True

False

False

False

False

False

True

False

False

True

False

True

Modified On

Date and time when the queue item was last modified.

modifiedonbehalfby

ModifiedOnBehalfBy

Lookup

None

False

True

False

True

False

False

False

False

False

True

False

False

True

False

True

Modified By (Delegate)

Unique identifier of the delegate user who last modified the queueitem.

objectid

ObjectId

Lookup

ApplicationRequired

False

False

True

True

False

False

False

False

True

True

False

False

False

False

True

Object

The unique identifier of the entity that is in the queue.

objecttypecode

ObjectTypeCode

Picklist

None

False

True

False

True

False

False

False

False

True

True

False

False

True

False

True

Type

Identifies the type of queue item, such as the specific activity type, case, or article.

organizationid

OrganizationId

Lookup

SystemRequired

False

False

False

True

False

False

False

False

False

True

False

False

False

False

False

Organization

Unique identifier of the organization with which the queue item is associated.

overriddencreatedon

OverriddenCreatedOn

DateTime

None

False

True

True

True

False

False

False

False

True

True

False

False

True

False

True

Record Created On

Date and time that the record was migrated.

ownerid

OwnerId

Owner

ApplicationRequired

False

True

False

True

False

False

False

False

True

True

False

False

False

False

False

Owner

Unique identifier of the user or team who owns the queue item.

owningbusinessunit

OwningBusinessUnit

Lookup

ApplicationRequired

False

True

False

True

False

False

False

False

False

True

False

False

False

False

False

Owning Business Unit

Unique identifier of the business unit that owns the queue item.

owninguser

OwningUser

Lookup

ApplicationRequired

False

True

False

True

False

False

False

False

False

True

False

False

False

False

False

Owning User

Unique identifier of the user who owns the queue item.

priority

Priority

Integer

None

False

True

True

True

True

False

False

False

True

True

False

False

False

False

False

Priority

Priority of the queue item.

5.0.0.0

queueid

QueueId

Lookup

ApplicationRequired

False

False

True

True

False

False

False

False

True

True

False

False

False

False

True

Queue

Unique identifier of the queue in which the queue item resides.

queueitemid

QueueItemId

Uniqueidentifier

SystemRequired

False

True

True

True

False

False

False

False

False

True

True

False

True

False

True

Queue Item

Unique identifier of the queue item.

sender

Sender

String

None

False

True

True

True

True

False

False

False

True

True

False

False

False

False

False

From

Sender who created the queue item.

5.0.0.0

state

State

Integer

None

False

True

True

True

True

False

False

False

True

True

False

False

False

False

False

Status (deprecated)

Status of the queue item.

5.0.0.0

statecode

StateCode

State

SystemRequired

False

True

False

True

False

False

False

False

True

True

False

False

True

False

True

Status

Status of the queue item.

status

Status

Integer

None

False

True

True

True

True

False

False

False

True

True

False

False

False

False

False

Status Reason (deprecated)

Reason for the status of the queue item.

5.0.0.0

statuscode

StatusCode

Status

SystemRequired

False

True

True

True

True

False

False

False

True

True

False

False

True

False

True

Status Reason

Reason for the status of the queue item.

timezoneruleversionnumber

TimeZoneRuleVersionNumber

Integer

None

False

True

True

True

True

False

False

False

False

True

False

False

False

False

False

Time Zone Rule Version Number

For internal use only.

title

Title

String

None

False

True

False

True

False

False

False

False

True

True

False

True

True

False

True

Title

Title of the queue item.

torecipients

ToRecipients

String

None

False

True

True

True

True

False

False

False

True

True

False

False

True

False

False

To

Recipients listed on the To line of the message for e-mail queue items.

5.0.0.0

transactioncurrencyid

TransactionCurrencyId

Lookup

None

False

True

True

True

True

False

False

False

True

True

False

False

True

False

True

Currency

Unique identifier of the currency associated with the queueitem.

utcconversiontimezonecode

UTCConversionTimeZoneCode

Integer

None

False

True

True

True

True

False

False

False

False

True

False

False

False

False

False

UTC Conversion Time Zone Code

Time zone code that was in use when the record was created.

versionnumber

VersionNumber

BigInt

None

False

False

False

True

False

False

False

False

False

True

False

False

False

False

False

Version Number

Version number of the queue item.

workerid

WorkerId

Lookup

None

False

True

True

True

True

False

False

False

True

True

False

False

True

False

True

Worked By

Unique identifier of the user or team that is working on the queue item.

workeridmodifiedon

WorkerIdModifiedOn

DateTime

None

False

True

False

True

False

False

False

False

True

True

False

False

True

False

True

Worked On

Date and time when the queue item was assigned a worker.

One-to-Many Relationships

The following table shows the entities that are the referencing entity in a one-to-many relationship with the queue item entity.

Relationship schema name Referencing entity

QueueItem_AsyncOperations

asyncoperation

QueueItem_BulkDeleteFailures

bulkdeletefailure

queueitem_principalobjectattributeaccess

principalobjectattributeaccess

QueueItem_ProcessSessions

processsession

userentityinstancedata_queueitem

userentityinstancedata

Many-to-Many Relationships

There are no many-to-many relationships for the queue item entity.

Many-to-One Relationships

The following table shows the entities that are the referenced entity in a many-to-one relationship with the queue item entity.

Relationship schema name Referenced entity

ActivityPointer_QueueItem

activitypointer

Appointment_QueueItem

appointment

BulkOperation_QueueItem

bulkoperation

CampaignActivity_QueueItem

campaignactivity

CampaignResponse_QueueItem

campaignresponse

Email_QueueItem

email

Fax_QueueItem

fax

Incident_QueueItem

incident

Letter_QueueItem

letter

organization_queueitems

organization

PhoneCall_QueueItem

phonecall

queue_entries

queue

RecurringAppointmentMaster_QueueItem

recurringappointmentmaster

ServiceAppointment_QueueItem

serviceappointment

lk_queueitem_createdonbehalfby

systemuser

lk_queueitembase_workerid

systemuser

lk_queueitembase_createdby

systemuser

lk_queueitem_modifiedonbehalfby

systemuser

lk_queueitembase_modifiedby

systemuser

Task_QueueItem

task

team_queueitembase_workerid

team

TransactionCurrency_QueueItem

transactioncurrency

See Also

Reference

EntityMetadata
AttributeMetadata
OneToManyRelationshipMetadata
ManyToManyRelationshipMetadata

Concepts

Queue Entities
QueueItem Entity Messages and Methods
Queue Entity Privileges

Microsoft Dynamics CRM 2011
Send comments about this topic to Microsoft.
© 2013 Microsoft Corporation. All rights reserved.