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Customize Microsoft Dynamics CRM applications


Applies To: CRM 2016 on-prem, CRM Online

Microsoft Dynamics CRM client applications include the web application, Microsoft Dynamics CRM for phones, and Microsoft Dynamics CRM for tablets. Each of these clients reference a common set of data that controls visual elements of the clients. This application metadata is usually edited using customization tools in the application or third-party tools. Other clients can also reference this application metadata if they want to leverage configuration options defined for specific organizations.

For an in-depth guide to customization by using the tools available in the web application see TechNet: Customize your CRM system. The topics in this section describe the structure of the data edited by those tools or third-party tools.

Microsoft Dynamics CRM 2016 and CRM Online

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