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Extend Microsoft Dynamics CRM for Outlook


Applies To: CRM 2016 on-prem, CRM Online

Microsoft Dynamics CRM for Outlook lets users interact with data while they’re offline and not connected to a server. Microsoft Dynamics CRM includes features that let you extend your solutions to offline scenarios by calling the web services offline from your custom code. In addition, the Microsoft.Crm.Outlook.Sdk assembly provides programmatic support for basic Microsoft Outlook actions such as synchronization, going offline or online, and Dynamics CRM for Outlook state verification. Offline programming uses the Microsoft ASP.NET Development Server.

Microsoft Dynamics CRM includes features that allow administrators to customize and manage filters for their users. Filter templates provide the starting point for entity synchronization on Dynamics CRM for Outlook. Filters determine which entity collections are synchronized to Outlook and to Microsoft SQL Server 2008 Express Edition for offline-enabled Microsoft Dynamics CRM solutions.

Microsoft Dynamics CRM 2016 and CRM Online

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