Annotation (note) entity


Applies To: Dynamics CRM 2016, Dynamics CRM Online

The annotations (notes) provide easy ways to append additional information to any record in the Microsoft Dynamics CRM database. An annotation (note) is a text entry that can be associated with any entity in CRM. However, you can associate annotations with only those custom entities that are created with the HasNotes property set to true. You can update a custom entity, which is not enabled for notes, to have notes by setting the HasNotes property to true.

The Annotation entity represents an annotation (note), and contains the following information:

  • Annotation (note) text

  • Who created and modified the annotation (note)

  • Whether a file is attached to the annotation (note)

An attached file can be any standard computer file format that includes Microsoft Office Word documents, Microsoft Office Excel spreadsheets, CAD files, and PDF files. An attachment can be associated with any object, other than an annotation (note), in CRM.

To upload or remove an attachment, use the IOrganizationService. Update method or UpdateRequest message, setting the Annotation.Filename and Annotation.MimeType properties. This uploads an attachment that has been decoded into a base64 string format. The System.Convert.ToBase64String method can be used to convert the contents of a data file into a base64-formatted string. The maximum size of files that can be uploaded is determined by the Organization.MaxUploadFileSize property. This property is set in the Email tab of the System Settings in the CRM application. This setting limits the size of files that can be attached to email messages, notes, and web resources. The default setting is 5 MB. 

Microsoft Dynamics CRM 2016 and CRM Online

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