SAP workflow feature not activated - Event 3020 (Duet Enterprise)

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Applies to: Duet Enterprise for Microsoft SharePoint and SAP

Alert Name:   Site is not URL of valid SAP workflow site

Event ID:   3020

Summary

The site template that is used to create a Duet Enterprise Workflow site must be a workflow site that is registered as an SAP workflow. This error occurs when a user tries to create a Duet Enterprise Workflow site and selects a site template that is not a valid workflow site for an SAP Workflow. This error also occurs in a custom workflow application when the URL of the SAP workflow that is passed to the API is not a valid SAP workflow site.

Symptoms

The following symptoms might appear:

  • On the Duet Enterprise Workflow Site page, a new Duet Enterprise Workflow site cannot be created.

  • This event appears in the event log:

    Event ID: 3020 Description: The site at URL: '<URL>' is not a valid task workspace.

Cause

The site template that is used to create a Duet Enterprise Workflow site is not a valid Workflow site for an SAP Workflow.

Resolution

Use the SAP Workflow Site template

When the user creates a workflow site, on the Duet Enterprise Workflow Site page, select a site template that is registered as an SAP workflow.

Modify the custom workflow application

Use Microsoft SharePoint Designer 2010 to modify the custom workflow application to reference only workflow sites that are registered as an SAP workflow site.