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Enable Call Park for users in Skype for Business 2015

 

Topic Last Modified: 2015-06-05

By default, Call Park is disabled for all users. Users cannot park calls or retrieve parked calls until they are enabled for Call Park in voice policy.

You can enable Call Park at the global scope, or at the site scope or user scope. User scope takes precedence over site scope, and site scope takes precedence over global scope. If you have multiple voice policies, review all the policies to enable Call Park, not just the global policy.

  1. Log on to the computer as a member of the RTCUniversalServerAdmins group, or as a member of the CsVoiceAdministrator, CsServerAdministrator, or CsAdministrator administrative role.

  2. Open Skype for Business Server Control Panel.

  3. In the left navigation bar, click Voice Routing.

  4. Click the Voice Policy tab.

  5. Double-click an existing voice policy to open the Edit Voice Policy dialog box.

  6. Under Calling features, select Enable call park.

  7. Click OK to save the voice policy

  1. Log on to the computer as a member of the RTCUniversalServerAdmins group, or as a member of the CsVoiceAdministrator, CsServerAdministrator, or CsAdministrator administrative role.

  2. Start the Skype for Business Server Management Shell: Click Start, click All Programs, click Skype for Business 2015, and then click Skype for Business Server Management Shell.

  3. Run:

    Set-CsVoicePolicy -Identity <VoicePolicy> -EnableCallPark $true
    

    For example, to enable Call Park for the default global voice policy:

    Set-CsVoicePolicy -EnableCallPark $true
    
 
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