Enable Users for Hosted Voice Mail


Topic Last Modified: 2010-12-09

Follow the procedure to enable Microsoft Lync Server 2010 users for voice mail on a hosted Exchange Unified Messaging (UM) service.

For details, see Hosted Exchange User Management in the Planning documentation.

For details about the Set-CsUser cmdlet, see the Lync Server Management Shell documentation.

Before a Lync Server user can be enabled for hosted voice mail, a hosted voice mail policy that applies to their user account must be deployed. For details, see Hosted Voice Mail Policies.

  1. Start the Lync Server Management Shell: Click Start, click All Programs, click Microsoft Lync Server 2010, and then click Lync Server Management Shell.

  2. Run the Set-CsUser cmdlet to configure the user account for hosted voice mail. For example, run:

    Set-CsUser -HostedVoiceMail $True -Identity "contoso\kenmyer"

    The preceding example sets the following parameters:

    • HostedVoiceMail enables a user’s voice mail calls to be routed to hosted Exchange UM. It also signals Microsoft Lync 2010 to light up the “call voice mail” indicator.

    • Identity specifies the user account to be modified. The Identity value can be specified using any of the following formats:

      • The user's SIP address

      • The user's Active Directory User-Principal-Name

      • The user's domain\logon name (for example, contoso\kenmyer)

      • The user's Active Directory Domain Services Display-Name (for example, Ken Myer). If using the Display-Name as the Identity value, you can use the asterisk (*) wildcard character. For example, the Identity "* Smith" returns all the users who have a Display-Name that ends with the string value "Smith".

      The user’s Active Directory SAM-Account-Name cannot be used as the Identity value because the SAM-Account-Name is not necessarily unique in the forest.