(Optional) Verify Call Park Deployment

Topic Last Modified: 2010-11-07

After you install and configure Call Park, you need to verify the configuration to make sure parking and retrieving calls works as expected. At minimum, verify the following:

• Call a user who has Call Park enabled and have the user park the call.

  Note

  If you enabled Call Park in voice policy just before performing this test, the user parking the call needs to sign out of Lync 2010 and then sign back in to be able to see the Call Park option in the transfer call list.

• Dial the orbit number to retrieve the call.

• Park another call, let the parked call time out, and do not pick up the ringback. Verify that the timed out call is correctly routed to the fallback destination that is specified for OnTimeoutURI.