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Upgrading to Service Manager 2010 SP1

Updated: December 1, 2010

Applies To: System Center Service Manager 2010 SP1

You cannot start an upgrade if any data warehouse jobs or workflows are running. Use the following procedures to stop the data warehouse job schedules and wait for them to complete before upgrading the data warehouse management server. Before upgrading the Service Manager management server, stop the Self-Service Portal, if it is installed, and then wait 10 minutes to let any running workflows finish before you start the upgrade.

Follow these steps to upgrade Service Manager to Service Manager SP1.


Task Description

How to Prepare Service Manager 2010 for Upgrade to SP1

Describes how to stop data warehouse jobs and how to suspend the Self-Service Portal.

How to Upgrade to Service Manager SP1

Describes how to upgrade the data warehouse management server, the Service Manager management server, and the Self-Service Portal.

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