Inside Track Library
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How Microsoft Viva became a business transformation engine at Microsoft
Business transformation is complex, multifaceted, and perpetual. It’s also firmly rooted in an organization’s culture, so it requires change management technology that meets human needs directly. At Microsoft Digital, the company’s IT organization, we have decades of experience leading technological…
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Staying ahead of the AI curve with Microsoft 365 Copilot: How a champion does it
Brian Shaw has been a Microsoft 365 Copilot enthusiast since the company first launched the generative AI solution in February 2023. But with AI tools evolving rapidly, he knew it would be a challenge to keep up with the latest…
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Transforming communications with AI: How we’re using Microsoft Designer to revolutionize our visual content
Are you interested in creating cool, custom visuals by typing in a few quick prompts? Let us show you how we do it with AI at Microsoft Digital, the company’s internal IT organization. Sarah Lundy and Eva Etchells are senior…
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Unlocking deeper AI value at Microsoft with Microsoft 365 Copilot extensibility
Microsoft 365 Copilot extensibility is the next frontier of enterprise AI at Microsoft. By managing it effectively, we’re giving our employees the power to revolutionize how they access data and accomplish tasks. But how are we implementing this new framework?…
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Measuring employee user enablement at Microsoft with the Microsoft 365 admin center
If you’re rolling out a product or initiative, measuring how many employees are using it is likely something you want to watch closely. But figuring out what caused your daily active usage (DAU) to change on a particular day—that hasn’t…
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Enhancing flexible work with AI: How we’re using Microsoft Places to empower our employees
The advent of flexible work has changed the way we think of the workplace here at Microsoft. Like other enterprises, we’re focusing on how we can coordinate, modernize, and optimize our approach to the fast-changing world of modern work. Microsoft…
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Transform your IT operations with Microsoft 365 Copilot: Insights from a champion
Yen Anderson remembers the first time she saw Microsoft 365 Copilot, the generative AI tool that the company launched in February 2023. She intuitively knew that the way she went about her job would never be the same. “I realized…
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Return to summer camp: Making Microsoft 365 Copilot fun with Camp Copilot
Your organization has rolled out Microsoft 365 Copilot, and leadership is looking forward to all the productivity improvements it will bring. But to get there, your employees need to start using it more frequently. How do you encourage them? You…
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Microsoft 365 Copilot for executives: Sharing our Customer Zero deployment and adoption journey at Microsoft
Generative AI has captured the world’s attention, and businesses are taking notice. According to Microsoft’s annual Work Trends report, 70% of people would delegate as much work as possible to AI to lessen their workloads (Microsoft, Work Trends Annual Report: Will…
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How we’re tackling Microsoft 365 Copilot governance internally at Microsoft
It’s critical that you have a good governance plan in place for deploying and driving adoption of Microsoft 365 Copilot at your company. To help you with this, our team in Microsoft Digital, the company’s IT organization, created this Governance…
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Transforming our data culture with AI-ready data
IT organizations—at Microsoft and companies around the world—will never be the same thanks to AI. For all the benefits that AI and machine learning offer, one element we and companies like ours need to get right is data. After all,…
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AI in action: Unpacking our internal journey with Windows 11 and Copilot+ PCs
At Microsoft, Windows 11 has been powering the 225,000 devices our employees and vendors use to do their work since it was released in the fall of 2021. Since then, the addition of many new features and the integration of…
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Boosting HR and IT services at Microsoft with our new Employee Self-Service Agent in Microsoft 365 Copilot
Our employees at Microsoft are already using Microsoft 365 Copilot to find answers, work faster, communicate more effectively, and boost their creativity. Copilot has become a true personal AI assistant. To make this tool even more valuable to our employees…
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Unlock your productivity: Here are our Top 10 tips for using Microsoft 365 Copilot every day
Imagine having a personal assistant that helps you navigate your daily tasks effortlessly. Microsoft 365 Copilot offers just that, allowing you to work smarter, not harder. And the best part? You don’t need to be a prompt engineer to use…