Queue Entity OptionSet Attribute Metadata

[Applies to: Microsoft Dynamics CRM 2011]

The queue entity contains a number of attributes with the underlying type of OptionSetMetadata. This includes attributes of type PicklistAttributeMetadata, StateAttributeMetadata, and StatusAttributeMetadata. This topic shows the values for these attributes in a default, uncustomized installation of Microsoft Dynamics CRM. For information on how to generate and use enumerations for these values in your code, see Helper Code: Enumerations for Option Sets.

OptionSet Values

The following table lists the attributes and option set values for the queue entity.

LogicalName	Type	OptionValue	OptionDescription
emailrouteraccessapproval	Picklist	0	Empty
	Picklist	1	Approved
	Picklist	2	Pending Approval
	Picklist	3	Rejected
incomingemaildeliverymethod	Picklist	0	None
	Picklist	2	E-mail Router
	Picklist	3	Forward Mailbox
incomingemailfilteringmethod	Picklist	0	All e-mail messages
	Picklist	1	E-mail messages in response to CRM e-mail
	Picklist	2	E-mail messages from CRM Leads, Contacts and Accounts
	Picklist	3	E-mail messages from CRM records that are e-mail enabled
outgoingemaildeliverymethod	Picklist	0	None
	Picklist	2	E-mail Router
queuetypecode	Picklist	1	Default Value
statecode	State	0	Active
	State	1	Inactive
statuscode	Status	1	Active
	Status	2	Inactive

The following table shows the mapping between the default statecode and statuscode picklist values.

State	State value	Status	Status value
Active	0	Active	1
Inactive Status	1	Inactive	2