Install Remote Desktop Services integration [AX 2012]

Updated: November 11, 2013

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

The Remote Desktop Services integration components for Microsoft Dynamics AX support integration with local applications, such as Microsoft Word and Microsoft Excel, when Microsoft Dynamics AX is hosted on a Remote Desktop server. Install the Remote Desktop Services integration components on local client computers. The Remote Desktop Services integration components are selected automatically when you install the Office Add-ins for Microsoft Dynamics AX.

On the computer where you plan to install the components, run the prerequisite validation utility to verify that system requirements have been met. For information about how to run the prerequisite validation utility, see Check prerequisites.

For more information about the hardware and software requirements for Microsoft Dynamics AX, see the system requirements.

Use this procedure to install the Remote Desktop Services integration components on a client computer. If you install other Microsoft Dynamics AX components at the same time, the installation screens vary, depending on the components that you are installing.

  1. Start Microsoft Dynamics AX Setup. Under Install, select Microsoft Dynamics AX components.

  2. Advance through the first wizard pages.

  3. If the Setup Support files have not yet been installed on this computer, the Select a file location page is displayed. The Setup Support files are required for installation. Specify a file location or accept the default location, and then click Next. On the Ready to install page, click Install.

  4. If you’re installing AX 2012 R3, in the Select an installation option page, click Microsoft Dynamics AX.

  5. On the Select installation type page, click Custom installation, and then click Next.

  6. On the Select components page, select Remote Desktop Services integration, and then click Next.

  7. On the Prerequisite validation results page, resolve any errors. For more information about how to resolve prerequisite errors, see Check prerequisites. When no errors remain, click Next.

  8. On the Ready to install page, click Install.

  9. After the installation is completed, click Finish to close the wizard.


Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).

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