Delivery e-mail addresses (form) [AX 2012]

Updated: February 13, 2014

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

This topic applies to features in the Inventory management module. It does not apply to features in the Transportation management module.

Click Sales and marketing > Common > Sales orders > All sales orders. On the Action Pane, double-click a sales order. On the Pick and pack tab, click E-mail addresses.

Use this form to select up to three additional email addresses of customer contacts who should be notified about delivery information. By default, the contact email address for the customer is moved to the sales order as the first email address. The email addresses are transferred to the shipping carrier software.


The email addresses that appear in this form are taken from the contact information that is associated with the customer account. If more than three email addresses are included in this form, only the first three are transferred to the shipping carrier software.

The following table provides descriptions for the controls in this form.



Communication type ID

Select a communication method.


The email address that is associated with the customer contact and the selected communication method.

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