Create a letter of guarantee request for a sales order [AX 2012]

Updated: December 10, 2012

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

A letter of guarantee can be issued for a sales order transaction between a principal and a beneficiary. After the sales order is created, the principal can create a letter of guarantee request for the customer and submit it to the bank. When the bank approves the request, the letter of guarantee is issued to the beneficiary. For more information, see About letter of guarantee and Activate the letter of guarantee.

Use the Create sales order form to create a sales order with the Bank document type as Letter of guarantee.

  1. Click Sales and marketing > Common > Sales orders > All sales orders.

  2. Click Sales order to create a new sales order.

  3. In the Customer account field, select the customer who has requested the letter of guarantee.

  4. Click the General FastTab, and then in the Bank document type field, select Letter of guarantee. Enter any other required details.

  5. Click OK to close the Create sales order form and return to the Sales order form.

You can request a letter of guarantee for a customer using the Sales order form. After you make a request, you must submit the request to the bank for approval.

  1. In the Sales order form, on the Sales order lines FastTab, click Add line to create a sales order line for an item and specify the following: Item number, Quantity, Unit, and Unit price.

  2. On the Action Pane, click the Manage tab.

  3. In the Bank document group, click Letter of guarantee to open the Letter of guarantee form. For information about how to create the request, submit it to the bank, and issue the letter of guarantee to the beneficiary, see Request and issue the letter of guarantee

  4. Close the forms to save your changes.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).