About default entries for write-off transactions

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

The following tables show the default entries that are used when a write-off transaction is created by clicking Write off in the Collections form or on the All customers or Open customer invoices list pages. You can change this information in the journal before the transaction is posted.

Journal

Field

Default entry

Name

The Write-off journal field value in the Accounts receivable parameters form.

Description

Write off transactions for %1 %2.

Customer write-off journal lines

If the marked transactions contain multiple combinations of currency code, financial dimensions, and posting profile, a separate journal line is created for each combination.

Field

Default entry

Date

The date that you enter when you click Write off.

Account type

Customer

Account

The customer account that is displayed in the Collections form or on a list page.

Description

Write off transactions for %1 %2.

Debit or Credit

The amount is the total of the open (not settled) transactions for the customer, for transactions that have the same currency, financial dimensions, and posting profile.

If the total of the amounts is a debit, a credit is created.

If the total of the amounts is a credit, a debit is created.

Offset account type

Ledger

Offset account

Blank

Posting profile

The posting profile that is used for the transaction that is being written off.

Sales tax group

Blank

Item sales tax group

Blank

Reason code

The reason code that you enter when you click Write off. The default entry is taken from the Reason code field in the Accounts receivable parameters form.

Posting profile

The Posting profile field value from the transaction or transactions that are being written off.

Method of payment

Blank

Payment specification

Blank

Prepayment journal voucher

Cleared

Bank transaction type

Blank

All remaining fields

Default entries are the same as they are when a new journal line is created in the Journal voucher form.

No payment fee lines are created.

General ledger write-off journal lines

If the marked transactions contain multiple combinations of currency code, financial dimensions, and posting profile, a separate journal line is created for each combination.

Field

Default entry

Date

The date that you enter when you click Write off.

Account type

Ledger

Account

The write-off account from the posting profile that is specified in the Posting profile field in the Ledger and sales tax area of the Accounts receivable parameters form.

Description

Write off transactions for %1 %2.

Debit or Credit

The amount is the total of the open (not settled) transactions for the customer, for transactions that have the same combination of currency code, financial dimensions, and posting profile. If the Separate sales tax check box in the Accounts receivable parameters form is not selected, the amount includes sales tax.

If the amount on the customer write-off journal line is a debit, a credit is created.

If the amount on the customer write-off journal line is a credit, a debit is created.

Offset account type

Ledger

Offset account

Blank

Sales tax group

Blank

Item sales tax group

Blank

Reason code

The reason code that you enter when you click Write off. The default entry is taken from the Reason code field in the Accounts receivable parameters form.

Posting profile

The Posting profile field value in the Accounts receivable parameters form.

A write-off account must be set up in the posting profile. For more information, see Set up collections.

Method of payment

Blank

Payment specification

Blank

Prepayment journal voucher

Cleared

Bank transaction type

Blank

Financial dimensions

The financial dimensions from the marked transactions.

Fixed asset Transaction type

Blank

All remaining fields

Default entries are the same as they are when a new journal line is created in the Journal voucher form.

No payment fee lines are created.

Sales tax write-off journal lines

A sales tax write-off journal line is created only if the Separate sales tax check box in the Accounts receivable parameters form is selected. If the marked transactions contain multiple combinations of sales tax payable account, financial dimensions, and sales tax code, a separate journal line is created for each combination.

Field

Default entry

Date

The date that you enter when you click Write off.

Account type

Ledger

Account

The sales tax payable account from the original transactions.

Description

Write off transactions for %1 %2.

Debit or Credit

The amount is the total of the tax amounts for the open (not settled) transactions for the customer, for transactions that have the same combination of sales tax payable account, financial dimensions, and sales tax code.

If the amount on the customer write-off journal line is a debit, a credit is created.

If the amount on the customer write-off journal line is a credit, a debit is created.

Offset account type

Ledger

Offset account

Blank

Sales tax group

Blank

Item sales tax group

Blank

Reason code

The reason code that you enter when you click Write off. The default entry is taken from the Reason code field in the Accounts receivable parameters form.

Posting profile

The Posting profile field value in the Accounts receivable parameters form.

A write-off account must be set up in the posting profile. For more information, see Set up collections.

Method of payment

Blank

Payment specification

Blank

Prepayment journal voucher

Cleared

Bank transaction type

Blank

Financial dimensions

The financial dimensions from the original sales tax transactions.

Fixed asset Transaction type

Blank

All remaining fields

Default entries are the same as they are when a new journal line is created in the Journal voucher form.

No payment fee lines are created.

See also

Collections and credit in Accounts receivable

Collections (form)

Key tasks: Collections

Set up collections

Waive, reinstate, or reverse interest or fees